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Manufacturer Information:
Martin Furniture is a furniture manufacturer, creator of products that are outstanding in style, quality and service. We strive to provide the highest levels of customer satisfaction through designs, functionality, materials and the added value that our products explicitly convey when becoming part of their home or office.
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White Glove Platinum service is the highest level of home assembly service. Delivery inside your residence to the room of your choice (includes carrying the product up two (2) flights of stairs from the threshold).
The carrier will unpack the product and remove the packaging for you. They will also provide 30 minutes of light setup that requires basic tools (e.g. pieces will be screwed or bolted together, set next to each other, or on top of each other).
The shipping company will call you in advance to schedule a delivery appointment. Deliveries are made between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday and will be scheduled within a 4-hour window.
Please note that deliveries cannot be made to a PO Box. Upon delivery please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item as well as the packaging on the delivery receipt.
Delivery is not available to Puerto Rico, Alaska or Hawaii.
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